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Concierge is our way of infusing resort-inspired services throughout the entire Newport on the Levee experience. From the minute you arrive and especially if you call Newport home, there's no convenience, amenity, detail, or desire that concierge can't thoughtfully and expertly fulfill. With different levels of service, you can savor life at Newport on the Levee for a day, for an evening, or always.


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Emily Mason

Concierge Manager

Christina Lense

Concierge Experience Maker

After living all over Northern Kentucky, Emily settled in the Cincinnati area with her husband and daughter and joined the Newport on the Levee Concierge team in July 2021. She loves being able to make someone’s day by unexpectedly elevating their experience at the Levee; the confused excitement often expressed on the faces of guests is what drives her professional passion. Emily’s go-to meal at the Levee is a steak and wedge salad from Brio Tuscan Grille. Fun fact: Richard Simmons, dressed in his iconic short shorts, once stole a bag of doughnuts from Emily while she was visiting New York City. 

Christina joined Newport On The Levee in June 2022 and immediately began creating memorable moments for guests. She loves to catch a movie at AMC and enjoys watching the beautiful Cincinnati sunset view from the Concierge booth. If she isn't at the Levee, she's playing Dungeons & Dragons with her family or escaping to her favorite fictional world of Narnia. Christina's go-to meal at the Levee is Brother's Five Cheese Mac and Cheese. Fun fact: Christina is a black belt in Tae-Kwon-Do and once worked as a scare actor during Halloween Haunt at Kings Island! 









2PM - 7PM



12PM - 8PM

12PM - 8PM

12PM - 8PM 

12PM - 8PM

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