Concierge is our way of infusing resort-inspired services throughout the entire Newport on the Levee experience. From the minute guests arrive, there’s no convenience, amenity, detail, or desire that Concierge can’t thoughtfully and expertly fulfill. Offering different levels of service, guests can savor life at Newport on the Levee for a day, an evening, or always.



2PM – 7PM






12PM – 8PM


12PM – 8PM


12PM – 8PM


12PM – 8PM

Concierge Services

  • Bag Check

    Concierge offers bag checks for guests shopping during property hours to ensure they fully enjoy themselves without having to worry about carrying belongings.
  • Convenience and Comfort Items

    Guests may request complimentary items offered by Concierge including bottled water, medicine, mints, first aid, and umbrellas (when available).
  • Event Coordination

    The Levee's ExperienceMakers® can assist with planning special events like birthday parties, corporate gatherings, picnics in Bridgeview Box Park, marriage proposals, and gender reveals.
  • Lost & Found Coordination

    Concierge will coordinate with security to assist guest with lost & found retrieval.
  • Pet Friendly Concierge

    Newport on the Levee is a dog-friendly property and Concierge provides water and dog treats to all our fur friends.
  • Phone Charging

    Concierge offers complimentary phone charging for all guests during operating hours.
  • Property Information

    Concierge will provide information on our vast assortment of retailers and restaurants, as well as upcoming Newport on the Levee events.
  • Restaurant Menus & Reservations

    All Newport on the Levee restaurant menus are available to view at Concierge. Reservations and restaurant inquiries made for guests.
  • Transportation & Car Services

    Concierge can help guests arrange transportation from the property. Our parking team is also available to assist guests with car battery issues.
  • Wheelchair Rental

    Complimentary wheelchair rentals are available upon request at Concierge.

Meet Your Concierge

Christina Lense

Concierge ExperienceMaker®

Christina joined Newport on the Levee in June 2022 and immediately began creating memorable moments for guests. She loves to catch a movie at AMC and enjoys watching the beautiful Cincinnati sunset view from the Concierge booth. If she isn’t at the Levee, she’s playing Dungeons & Dragons with her family or escaping to her favorite fictional world of Narnia. Christina’s go-to meal at the Levee is Brother’s Five Cheese Mac and Cheese. Fun fact: Christina is a black belt in Tae-Kwon-Do and once worked as a scare actor during Halloween Haunt at Kings Island!